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If you have a question about the course, or are having technical difficulties and need support, please follow the steps below so that you have a great experience in the course!
Step 1: Use the “? Help” button in the bottom-right corner of your screen
Search for an answer to your question by using the "?Help" button. Type in a keyword and find the response that best answers your question. If you are still having an issue, please submit a request for assistance to the Help Desk and try to be as specific as possible in your message!
Step 2: Post below and tag a Course Facilitator!
If you have a course-specific question, please use this thread to let the Course Facilitators. Please rest assured that you have many different levels of support :)
What is a Course Facilitator? A Course Facilitator is a learner that has successfully completed the course you are currently enrolled in. You will see them in the course with an orange “Course Facilitator” badge in their profile.
Why are they here? To support you in your goals for the course! They can answer your questions, reply to your posts, and provide you with relevant information. Don’t hesitate to tag them in your posts by writing the “@” symbol followed by their username! ( e.g. @username )
Please keep in mind that the Course Facilitators are volunteers that have previously completed the course. Their opinions are theirs alone.
Can I be a Course Facilitator? Yes! When you successfully complete a course, our team will extend an invitation to you to become a Course Facilitator for the next run of the course you completed.
We want you to have the best possible experience! Thank you in advance for your patience with any issues you might experience.
Hello, Ady here. I am facing a problem with my assessments. when I complete them I still get 0 even though I get them all right. I am only reaching out to you now because the first time it happened it was not a graded assessment and I had some bad answers so I did not pay much attention. But now it is different, I will be graded for my latest assessment and I got them all right. can someone please help me out?
@Dydy, I will carry your message across the technical team and you will soon be attended to ok.
I would like to be a course facilitator, in this course because I have a lot of knowledge and understanding in the issue of community affairs
Hello dear Kaniellotus,
I appreciate you for becoming a course facilitator. Of course, you can. The more knowledge you acquire , the more you can share with us. we are ready to conceive it. thank you.
Where can I see the feeback people gave me on my assignment? I see my score for peer reviews, but not the actual feedback.
Thank you,
Elianna
i have no question. but, i have complement! love this site
Hello, my name is Sabina. I realized that for my assessment for the module 2 Introduction to Fundraising the score is 0. I guess something went wrong, and it wasn't submitted, Could you please let me know why the score is 0?
Thank you in advance!
Now i have completed the program. i wiould be very glad if my CERTIFICATE OF PARTICIPATION could be given to me as a successful student
Today is July 1st 2021. I am nervous because all the posts I can see are ftom much earlier. How do I find out who is still here on the course?
Also new here, but I think there are still people around.
Hello,
I would love to be a course facilitator. What are the preconditions?
No. But I love this platform
Hi there, I am new to Philanthropy U and have just started the Introduction to Fundraising course. I am sure how I may get connected to the course facilitator for this specific course. Please help. Thank you.
No Issue
I no question
No at all
No issue at the moment
@Yoofiquansah I would really appreciate your help. I submitted my assignment for strategic fit test three days ago, but unfortunately the whole exercise is marked 'Not Complete' because there are no peer responses for me to assess. Please advise on how I should proceed to ensure that my Strategic Test Fit gets assessed and that I can also assess some peers' responses so that I can wrap up and finish that particular course. Thank you, looking forward to hearing from you.
@Martha_Alle, I apologize for the late response to your message.
However, I will follow up on the issue and get back to you in due course.
Meanwhile, please note that such issues occur when other peers have not
completed their assignments. Therefore, your inability to access any other person's work even though you are through with your assignment. Kindly get in touch if the problem isn't resolved. Cheers.
Hello, I am not getting credit for the "Apply" portions. On the 1st module I have 20/100 and the second 0/100... I am not sure why. When I click "Apply" and it takes me to the forum to submit a reply, I do so. But it isn't showing. I believe this is the only thing keeping me from achieving a certificate. Please help!
Hello! I completed the second module but it seems it cannot be completed/checked online.
No I do not have not any query. Everything was self explanatory.
Professor was excellent . Overall excellent learning.
No question
Excellent work
Excellent knowledgeable person
One day i may be course coordinator.
Excellent personality
It better learn what is needed to be get funded for leveling up valuation
As Aston Martin is going good so getting funds from Mercedes
I did great in studies & work
I have no questions at the moment, but I love that course facilitators are available.
I don't see any resent messages. Am I doing something wrong?
I have no questions, i'm enjoying the courses so far.
i have no quesstion
Only the orange profile makes detection then that’s very important for observation
I,d like to know faciliatators in this course. Thanks
This course is self explanatory and easy to understand.
Who is my course faciliatator?
I don't have questions at the moment and not sure who my facilitator is.