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I have had a silent no. So next time I would approach the donor in a different manner. Talking less about the organisation i'm working in.
I have had a silent no. So next time I would approach the donor in a different manner. Talking less about the organisation i'm working in.
I have had a silent no. So next time I would approach the donor in a different manner. Talking less about the organisation i'm working in.
I have had a silent no. So next time I would approach the donor in a different manner. Talking less about the organisation i'm working in.
I have had a silent no. So next time I would approach the donor in a different manner. Talking less about the organisation i'm working in.
I have had a silent no. So next time I would approach the donor in a different manner. Talking less about the organisation i'm working in.
When trying to raise funds for my start up project names ''End hunger together'' I used to have a ''no at this time''. The lady explained by saying that she had other obligations that took her money out. But he said that by the time she doesn't know he could honor her engagement. I was very thankful to her and kept good relations. After 4 months she was able to send .$30 US.
I would suggest you to be persistant not pushing. Next time if you listen well to him, you may find the reasons he was silent or get right answer you were expecting for.
Ask the donor why no and how I can improve as an organization to get more donors. You can always learn from rejection.
I experienced disappointment after rejection from donors when I was raising fund to support our project .That was the hardest moment I was confused and failed to decide what to do.However,this course has inspired me that even the moment when the answer is no extra steps can be taken to convince donors
I experienced disappointment after rejection from donors when I was raising fund to support our project .That was the hardest moment I was confused and failed to decide what to do.However,this course has inspired me that even the moment when the answer is no extra steps can be taken to convince donors
Contextualize the 'No'. If the donor is capable of donating and his goals and objective are a match to your organization, try to understand what went wrong in the meeting with the prevented the grant from taking place.
It the way you approach donor.
You need to make them feel that they are gaining a lot from their contribution and it is as meaningful for them as it is for the organization.
les types de non face à un donneur est une leçon à apprise
The grace with which you respond to a "no" can impress the donor and at the very least, leave him/her open to the future possibility of working with you or your organization. Expressing disappointment or having poor body language can be off-putting. It is important to remember that it is a business decision to choose not to donate, and it must be respected. Just because there isn't a deal to be made in the moment, doesn't mean there can't be one later on.
Do you believe that you can overcome a "No" based on the purpose of your organization, by expanding upon its purpose and perhaps re-framing it in a way that the donor may find more appealing? Or would you see these efforts as wasteful - and your time best served by simply going in a different direction?
I learned some great suggestions for things I can say when a donor says "no" or "I don't know" and I loved this quote from the article "How to identify and respond to fundraising NOs": "Understanding [the nine] fundraising NOs isn't so much about changing someone's mind as it is understanding how they can and want to help." Therefore, rather than awkwardly try to respond to rejection, we can actually focus on listening better to what the donor is really trying to say, and let that logic guide our next question (if it's 1-8) or statement (#9 No, Go Away).
I learned how to deal with no and what to do once we get rejection.
What is one thing I have learned from the experience of rejection or getting a “no” from a donor is to expect it. I know that regardless of how I ask or the project or the amount, donors will say "no" and that doesn't mean the project is less important or that I am a failure, it just means the donor made a choice they felt was best for them- whatever the reason. Understanding this fact and learning to distinguish the difference in the "no", can help me be successful in the future, by understanding when to be persistent in discovering the way a donor is willing to say "yes" and when to thank them for their time and walk away (for a time).
I agree 100%
Note that, understand the type of NO.
I figured out, that fundraising, as a team sport, should not hear "no" anyway and there are many ways to drill your donor untill you hear yes. Besides I learned a lot with the stories.
I guees this is the question of the last "no". I would say no to myself only if they say go away!)
We had a donor who agreed in advance to give on a specific day using a third-party fundraising platform during a period when it was offering matching funds on all donations up to $2,500. Half way through the matching period, he still had not donated and I emailed the link again as a reminder. The next day he said he had logged on during the match period and was prepared to give the full amount but the organization that runs the platform automatically added a very large additional "donation" for itself and you had to disable this option in order to not be overcharged, which he thought was manipulative so he decided not to give. I had not been aware that the platform was set up this way and apologized to him and told him that I agreed and understood his decision. I wrote to the organization to explain that their system damaged our relationship with a major donor and asked them to reconsider auto-enabling this additional donation/fee for themselves because they already retain a percentage of every donation and it makes donors feels like they are being duped by an airline or insurance company that is trying to trick you into paying for additional services you did not want. I learned that if we do a similar campaign in the future and direct our organization's regular donors to another platform, we actually risk losing donations unless we inform donors in advance that they should disable this additional donation/fee and that may simply be too complicated for certain donors to be worth asking them to participate.
One thing I have learnt from this module is that a No is an uncovered yes depending on how one deals with it.
That's right. Particularly when the donor is involved in the process
This is true. It take pleasure at meeting donors to tasks about their expectations and our pitfalls in the process. It always helps to refine our approaches the next time
I learnt that getting a no, can help me reflect back and do better
Learn from it.
I have learned that I can strategize to interact with donors better.
One of the greatest challenges of being a development professional is dealing with rejection. The fact is, you are going to hear the word “No” a lot. But the best fundraisers know not to take it personally and get right back on that fundraising horse. They also learn that sometimes a No can help you find your way to a Yes. While many of your fundraising NOs will be passive (e.g., an unopened email or tipan ignored CTA), having a personal conversation with a donor or corporate representative allows you to listen to them in real time and possibly learn what is holding them back from committing to your cause.
I don’t know about you, but I don’t exactly love rejection. I am just about over my dating experiences of 38 years ago. In fact, rejection is such a huge
issue that most of us are extremely wary of major-donor solicitations. I can’t say that I love it when a potential donor does not come across with an
enthusiastic “Yes!” but I do have some tips on how to nd out what the issue is and make reluctance work for you.
I have learnt that you need to be persistent to get the reason for the "no" . This would help me know what things I can do better next. But the major point is persistence, of course not pressure on the donor.
You are right.
Absolutely right. I gree with you, it simply needs persistence but not pressure of course.
When I received no from a donor I tried in probe into why he has said no. I will thank him and even pray for him. I do not usually feel bad because I belief a better time will come. I have experienced it and later the donor still come back to donate towards the program. Meanwhile, at the time when one said no I will search for other prospects to make up.
Abdulkariim , you need to know things are not always rosy. There are might be many reasons why a donor will say no. May be he is going through some trauma or financial problems among others. There are some technical ways you use to get noticed to let the donor continue to have you in mind.
Donor families is important for project, because children can continuous donation after parents die, so its important to explain to children and teenager about the organization, sometimes, include them in some activities, and also say thank you for them, because their father is donating familys money.
What I have learnt from experiencing 'no' or rejection is courage, persistence , patience and maintaining good relationship whether no or yes. Also , I tried listen to the donors so that I will know what will interest them and their capability. I belief if this program does not interest them another will do. If no today , there may be yes tomorrow. There are some donors that always say no and there will be no good reasons . Having tried all possible means in such situation I walked away and look for another prospect. I see them as approaching wrong person
Connecting the donors' children is a good strategy. There are times when both the parents and children donate towards the program. Another opportunity is retaining the donors support even after their demise. One can even benefit the children expertise , youthful ideas, their modern and technological knowledge.
Yes, persistent is the key to get the reason out of why no. This will guide one towards what next and how to improve your organization
1: What is one thing you have learned from the experience of rejection or getting a “no” from a donor that can help you be successful in the future?
I've learned that a "No" isn't the end of a journey. It helps me to know more about what my donor is or isn't interested.
Interesting approach Echonyu, to have multiple donors in a waiting list.
I learned how to get donors attention incase I exerience a word No
I think its a best way to incorporate donor while dealing with family disappointments
I think its a best way to incorporate donor while dealing with family disappointments
I learned not to hesitate to express understanding for the donors circumstances and offer to come back with possibilities for future collaboration.
Learn to deal with disappointments and important lesson will come out of it, disappointment moment turn to a creative momment
I have learned to always have back up options, and if I get a no, that doesn't mean that this person is against ever giving, and I can continue to steward that relationship.
This module provided some very useful tips on what could a 'NO' mean from a donor and how to not get disappointed and use it for your advantage instead. The tips on dealing with your own mistakes by maintaining clear-cut communication with the donor can be practically useful as well.
Is anyone else having trouble to access this article from this Module "How to identify and respond to fundraising NOs"? The link is now showing some other article, not the one mentioned in the module.
1: What is one thing you have learned from the experience of rejection or getting a “no” from a donor that can help you be successful in the future?
I learned that all 'no's' are not forever. Despite being the type of person who doesn't liked to be asked continuously after I've set a firm no, I had to realize that donors are not necessarily like me; their firm no today maybe a yes tomorrow, a month, or year from now. Essentially, I have learned to ask is this now, or forever?
Another thing that I have learned from a donor's 'no' is to follow up with probing questions/questions that will help me to gain insight on how I can improve in making the ask. Previously, I would attend webinars, read and seek advice from development and fundraising professionals, however, I never thought to ask the donor for ways that I can improve.
Neither do I. This is something that I would definitely have to work on incorporating in the future.
Everything is fine! The course is positive
When I receive no I need to be sure that I have plan B and dont hesitate to continue working on fundraising campaign. Be selfconfident enough to don
t give up.
When I receive no I need to be sure that I have plan B and dont hesitate to continue working on fundraising campaign. Be selfconfident enough to don
t give up.
I have learned that a rejection isn't the end of the fundraising process, one should stay focused onto the goal of funds
Getting a no shouldn't discourage the fundraiser, he or she should try again, takes time to be familiarise with the donor, make sure that its interest match with your organisation.
I learnt to look at the positive side of the conversation, identify the mistakes I have made and make sure to never repeat in future fundraising efforts.
Yes I have received some NOs from donors but I have taken a rejection as a rejection and closed out the potential donor. I have learnt to politely thank them and also where possible learn why they rejected you and seek more information on how to meet future endevours and simply dont close the door.
Never took too kindly to rejection or getting 'NO' this module has taught me a lot especially the aspect of getting the reason behind the NO and how to deal with it. Definitely going to incorporate this going forward.
i have learned that there are different types of nos and a possibility of a positive response should not be ruled out completely
the tips are so impactful and i look forward to applying them in my fundraising campaign
when a no is given possibly consider seeking for advice, no is not always a final answer.
asking again next time
sure, that is the best step to take after getting a No
its impactful to me, and I look forward to engaging in fundraising with my team to expand our organization capacity.
I have learnt that i shouldn't be discouraged when i get a no, rather i should keep trying no matter the response i get. and also i could be that i asked at the wrong time.
i agree with your opinion
I will also do the same in my organisation
patience and not being short temperd helped a lot in this
i have learn alot in this course and that in life you should always expect anything at anytime, and is not all the time that will always get a yes from your donor. And have learn to be tolerant.
I learned what follow-up questions to ask after a "no" which I had never considered doing. I learned not to take the rejection personally. There is a broad array of reasons someone may say "no" and to respect their decision; just make my best effort with the tools learned and seek peer support.
Agree, I also will not "close the door"; good lesson learned.
I learned that a simple, no, may not necessarily mean the end of the discussion but an opportunity to learn something important to improve in future endeavors.
i would be quite disapointed, but also will understand that maybe i did not meet their criteria orrequirements as per their guideline or their opportunities are closed and i need to work on a strategy or a new approache on my interaction with donors.
I have learnt that a “no” does not always mean “never”. It often means “not now, try again later”.
You have a good point there- knowing how to react to rejections makes the exit easier. More importantly, one can ask the potential donor the reason for refusing to donate - whether the timing is inappropriate (and then ask the donor for a time that may be better in future).
One thing i have learned from my experience of being rejected or receiving a no ,that it doesn't mean never.You must not take it personal and their where always be another opportunity to asked again.
To help me to be more successful in the future i learn it is best to know your donors interest and always put them first.
That's is true a no is not always never
Yes the ways and the steps we learn from this module was of so important
We have learned my ways and type of methods of which we can follow in or organisation
I have learned that sometimes a no from a prospective donor may mean different thing, It may be the timing of the request for funds was not appropriate hence the donor said no and if that was the case then we can request the donor to give us the right time when they are in a position to offer funds for our projects.
In this course inhave learnt that I should not get dissatisfied after getting a no response. The No response can be temporal and can be for short period. In getting such responses we can ask questions that will make them prospects in future.
1: What is one thing you have learned from the experience of rejection or getting a “no” from a donor that can help you be successful in the future?
It give me more knowledge on how to handle rejection accordingly. There is always a way to handle every no if we try to understand what is the reason behind every no. When we understand we will be able to give donor some suggestion on how they still can help out. A no doesn't mean a rejection it also can be turn to a yes with a mutual understanding.
1: What is one thing you have learned from the experience of rejection or getting a “no” from a donor that can help you be successful in the future?
Answer: A 'no' is not always a flat rejection. If we take the time to acknowledge and dig deeper, we will be able to find better solutions to turn a 'no' to 'yes' .
1: What is one thing you have learned from the experience of rejection or getting a “no” from a donor that can help you be successful in the future?
If the donor voices out the he or she does not want to support now, the right question to ask is " Not now or forever?". To clarify with the donor what he or she means by that response. So that you can provide an appropriate solution/recommendation.
1: What is one thing you have learned from the experience of rejection or getting a “no” from a donor that can help you be successful in the future?
A "No" is not always a "No". It will in fact make me take it more positive in approaching more donors for fundraising as the frequent we approached and talk to donors, we are more able to understand and reflect better on our way of fundraising / donor thoughts,interest.
Understand how things work with the donor and his family, then act to engage the relatives
I learned that receiving NO is normal, and everyone will receive a negative answer one day.
That it is not personal.
I learnt to not always take a "no" personally and that it doesn't mean no forever. It is okay to ask the donor why they chose not to donate to your organization and seek their advice on fundraising. You should still treat them well and not burn bridges. They might be able to donate in another way, communicate clearly and honestly.
I agree, this is very important to keep in mind because we naturally take it personally. Goodluck with your fundraising!
You find out why the donor refused and this helps in understanding what the donor wants
A few weeks ago I received a "no" from a potential donor. I learned that donors give to organizations that they are passionate about even if they have a solid relationship with the major gift officer.
Rejection has me to go through a process of reflection and soul serching so that am able to develop a totally different approach. The process helps me to define exactly what I did well in the fundraising process and what I need to improve to secure the funds in future.
Knowing and accepting that there will always be disappointment is a thing because you can not stop seeking funds with such mentality
I evaluated the situation to understand what I could have done differently and then moved forward with the experience applying the knowledge in the future.
I evaluated the situation to understand what I could have done differently and then moved forward with the experience applying the knowledge in the future.