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  • Staff

    Do You Have A Question or Issue in Fundraising: Connecting with Donors?

    Hello Learners,

    Do you have a question about the course? Are you having technical difficulties? Do you need support? Please follow the steps below so that you have a great experience in the course!

    Step 1: Use the “? Help” button in bottom-right corner of your screen

    Search for an answer to your question by using the "?Help" button. Type in a key word and find the response that best answers your question. If you are still having an issue, please submit a request for assistance to the Help Desk and try to be as specific as possible in your message!

    Step 2: Post below!
    If you have a course-specific question, please use this thread to let the Course Ambassadors and our Course Operations team know how we can assist you! We are always here to support :)

    We hope this helps support you through the course so that you can have the best possible experience. If you still cannot find an answer to your issue, you will be asked to submit a request for assistance to the Help Desk. Try to be as specific as possible so that we can assist you as quickly and effectively as we can!

    Thank you in advance for your patience with any issues you might experience. And as always….

    Happy learning!

    D
    1 Reply
  • 2 Replies
  • @Course_Operations said in Do You Have A Question or Issue in Fundraising: Connecting with Donors?:

    Hello Learners,

    Do you have a question about the course? Are you having technical difficulties? Do you need support? Please follow the steps below so that you have a great experience in the course!

    Step 1: Use the “? Help” button in bottom-right corner of your screen

    Search for an answer to your question by using the "?Help" button. Type in a key word and find the response that best answers your question. If you are still having an issue, please submit a request for assistance to the Help Desk and try to be as specific as possible in your message!

    Step 2: Post below!
    If you have a course-specific question, please use this thread to let the Course Ambassadors and our Course Operations team know how we can assist you! We are always here to support :)

    We hope this helps support you through the course so that you can have the best possible experience. If you still cannot find an answer to your issue, you will be asked to submit a request for assistance to the Help Desk. Try to be as specific as possible so that we can assist you as quickly and effectively as we can!

    Thank you in advance for your patience with any issues you might experience. And as always….

    Happy learning!

    I want to ask, what happens if we don't find a suitable partners to carryout some assignments?

    1 Reply
  • Staff

    Hi @DrOse ! Wonderful to see you in this course! Welcome! There are many ways to find suitable team members/partners in the course. We encourage you to do the following:

    1. Go to the Teams tab in the left-hand side of your course and look through groups that you may want to join.
      or
    2. Go to a discussion board within this course, for example - "Introduce Yourself!" and feel free to look through users you may want to connect with, tag them, and/or post a little bit about yourself and state that you are looking for team members/partners.

    We have gotten feedback from our learners that they enjoy the team/peer-to-peer experience when going through any of our courses. We hope this answers your question! If you have further thoughts or concerns, please feel free to use the "? Help" button in the bottom right, or tag an ambassador! Happy Learning! :D

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